Sunday, May 24, 2020

Building Positive Relationships Among Teachers And Families

In this assignment I will indicate some concrete ways that show I meet these high standards. Looking at the Standard 1. NAEYC accreditation criteria for Relationships. There are six areas I will be looking at each one. First looking at 1.A. Building Positive Relationships among Teachers and Families. Personal contact, including conferences, home visits, telephone calls, and curriculum nights or open houses, seems to be the most effective form of communication and may be among the most familiar. The great diversity in families means that it is not likely you can rely on a single method of communication that will reach all homes with a given message. It is a need that a variety of ways for the needs of every families and their busy schedules. I meet criteria for Teachers working in partnership with families, establishing and maintaining, on-going two-way communication by using emails, letters sent home, phone calls if needed, and I try to talk to the parents when they walk in the door in the morning. When gaining information on the families I feel I need to work on more. I just find out one my student is Asian but speak Spanish fluently. I am working on making question sheet for parents to fill out at the beginning of the year. I hope that will help with that issue. My coworker and I hold conferences every three months or we see fits like if there is a major issue we would like to address. We also have the schedule posted three places in the room two on parent connectionShow MoreRelatedApplication Paper : School Climate1292 Words   |  6 Pagesstudents, families, teachers, and other educational leaders looking for ways to foster and develop the learning and achievement of students. Research has supported what teachers’ and parents have said for years; that schools should be safe and supportive environments, in which students have positive social relationships and are respected, are engaged in their work, and feel competent in their ability to do so. Some describe school climate as the feeling you get when you walk into a building. Do youRead MoreParent And Community Relationships : Parent Community Involvement806 Words   |  4 PagesParent and Community Relationship s Parent and Community involvement does not occur overnight. Schools must make parent and community involvement a priority, valuing and accepting each other’s differences. Schools, families and communities must work together to support all students in a learning environment to ensure every student is a successful learner. Positive family and school involvement fosters a partnership among all schools encouraging students to reach their highest potential academicallyRead MoreEstablishing Good Relationships Between Teachers And Students960 Words   |  4 PagesESTABLISHING GOOD RELATIONSHIPS Teaching is a job which involves constant interaction and communication between teachers and students. In order for communication to be effective, it is important that a good relationship exists between the two parties. Since the role of the teacher plays a major factor in student learning (Effect size = 0.93) according to Hattie (2013), it is vital that a positive relationship occurs. Equally important are the relationships a student has with his class peersRead MoreGraduation Speech : Training Sessions Or Mentoring Program832 Words   |  4 PagesIn order for the experiment to be conducted appropriately, veteran teachers need to be open for personal growth in their profession. One way they can perform this growth, especially to implement and strength-based curriculum, teachers need to partake in multiple teacher training sessions or mentoring programs. These teacher trainings are different than traditional trainings model because both parties are growing throughout the process, where in traditional training, the mentor is the guide, supporterRead MoreUnderstanding The Professional Roles Of Supporting Consultee And Consultant Field Of Early Childhood Education Essay1200 Words   |  5 Pagesatti tude, and to create opportunities for families, and staff to be involved in all aspects of your child’s care. Diversity of families of every race, color, cultural heritage and national origin, regardless of marital status, sexual orientation, disability or religious belief. I had an opportunity to interview Chirine Mehio who is one of the director at the 302 Harvard Street in Brookline, Massachusetts. Chirine started working at Sunshine as an infant teacher, toddler and Pre-Kindergarten for fiveRead MoreParent And Community Involvement : A Successful Learner827 Words   |  4 Pagesoccur overnight. I feel that schools must make parent and community involvement a priority, valuing and accepting each other’s differences. Schools, families and communities must work together to support all students in a learning environment to ensure every student is a successful learner. Positive family and school involvement fosters a partnership among my school encouraging students t o reach their highest potential academically and in life. Parent and community involvement does not mean stay-at-homeRead MoreHow Diversity Influences Teaching Styles And Classroom Relationships1160 Words   |  5 PagesKathy Wenzlau LDR 822-0500 Grand Canyon University October 5, 2016 How Diversity Influences Teaching Styles and Classroom Relationships Today’s educational environmental landscape is a cornucopia of diverse students, with diverse backgrounds, cultural norms and values that influence their learning and relationships to teachers and other students. Today’s teachers face the need to consistently focus on ways to better prepare and serve these students in the classroom. Many of these studentsRead MoreEssay967 Words   |  4 PagesThe development of mobile applications offers new solutions for communication among teachers, parents and students so as to expedite notifications and guarantee the receiving of the information and help school to pursue its work privately and securely, As Laura Briz-Ponce(2016) suggets. The use of apps with an educative purpose, Class Dojo for instance, will help teachers, families and students to work on creating an adequate environment full of resources for the development of the best teaching-learningRead MoreEducational Attainment And Parental Support1486 Words   |  6 Pageslocality and family type with respect to higher secondary student’s achievement in accountancy and found that there was significant and relatively low relationship of higher secondary students in respect of achievement in accountancy and parental encouragement; no significant relationship in respect of parental encouragement and achievement in accountancy for female students, urban students and students belong to joint family system; males, rural students and students of nuclear families showed betterRead MoreHigh School Is A Dire Situation Essay1635 Words   |  7 Pagesincredible level of strife between virtually all relationships within the school. High levels of tension exist among staff members, students, between the students and the staff, and even between the parents and the school as a whole. Such depleted relationships have led to teacher assaults, student assaults, vandalism of school property, parents threatening to boycott the school, and even staff members petitioning to get coworkers fired. These damaged relationships are deeply rooted and continue to build

Wednesday, May 13, 2020

Interracial Marriage - 3821 Words

Introduction An interracial marriage is a marriage between members of different races, known as as Mixed marriage: marriage of two people from different races or different religions or different cultures. Miscegenation: reproduction by parents of different races (especially by white and non-white persons). Exogamy: marriage to a person belonging to a tribe or group other than your own as required by custom or law. Multiracial: made up of or involving or acting on behalf of various races, and Biracial: consisting of or combining two races. Interracial marriages are still a growing concern in the society. Over the time, the number of interracial marriage has been multiplied to a large number. After all these years, interracial marriage is†¦show more content†¦The different types of qualities the individuals bring to the marriage are visible to each person during this stage. There is a revelation of love vs. compatibility in this stage, which relates to differences vs. similarities. The mor e differences the less compatibility, the more similarities the more love. In this stage interracial couples face more obstacles than couples of the same race, because there are more elements that need to be discussed. This is the stage where couples either make it or break it. The third phase in the marriage is called the resolution. In this stage couples have either mutually agreed to stay together and ignore each others differences as well as each other, or they pretend nothing is wrong, or they are in a constant state of anger towards each other and the issues they face. Many interracial marriages dont make it past the end of stage two and the beginning of stage three, unless they make arrangements that they can both understand and respect. Pros of Interracial Marriages There are plenty of benefits that accrue from an interracial marriage. The first and foremost is that the children of this relationship are likely to be better global citizens than those born from marriages/ relationships of the same race. There is more tolerance towards the diversity of religion because the partners learn to respect the differences and nuances of each religious tradition they follow. Their children wouldShow MoreRelatedEssay about Interracial Marriage 913 Words   |  4 PagesInterracial marriage also known as mixed marriage, miscegenation, exogamy, and multiracial, is a marriage between members of different races. It was just 44 years ago that interracial marriage was made fully legal throughout the United States, and it is becoming more common for members to marry outside of ones’ own race. The growth of interracial marriages in the United States corresponds with changes in the legal status of interracial marriages and what some would consider, li ttle, but some changingRead MoreInterracial Marriage Should Be Legal1365 Words   |  6 PagesInterracial marriages are still considered taboo in many countries in the world and even in the United States. While the opportunity to marry whoever one desires is a reality in America, it is not always common and sometime frowned upon in our communities. Much progress has been made as a country to allow interracial marriages to be successful, but the American population has had difficulty accepting the legal development that has taken place in our nation. Interracial Marriage has been fought throughoutRead MoreTraditional Belief Of Interracial Marriage1674 Words   |  7 Pagescontrast, popular culture theorizes that interracial marriages are motivated not by a desire to leave behind one’s heritage, but by love between two people who happen to be of different races. In this paper, I seek to analyze and compare these two perspectives, proposing a theory that combines the two by ac counting for a person’s upbringing and beliefs when deciding what their motivation may be. I first analyze the traditional belief of interracial marriage in comparison to the popular culture beliefRead MoreInterracial Marriages And The United States1043 Words   |  5 Pagesis the institution of marriage. This is especially true when it comes to the topic of interracial marriages. Which has been described as a marriage between members of two different races. Even though, it has not been that long ago since interracial marriage has been made legal throughout the entire United States. It continues to be one of the biggest conflicts in society today, considering everyone has their different viewpoints on the topic. Since these types of marriages are considered to be anRead MoreEssay about interracial marriages701 Words   |  3 Pages The law forbidding interracial marriage was terminated in 1967, and in the midst of rapid racial change, one fact is unmistakable: A growing nu mber of Americans are showing that we all can get along by forming relationships and families that cross all color lines. In the past couple decades, the number of interracial marriages has increased dramatically. Interracial dating and marrying is described as the dating or marrying of two people of different races, and it is becoming much more common toRead MoreInterracial Marriages And Its Effect On Society877 Words   |  4 PagesInterracial Marriages (relationships) have existed for years, though society traditionally has had difficulty accepting these unions. Over the years, attitudes toward interracial relationships have changed dramatically and will likely continue to change as our society becomes increasingly diverse. An interracial marriage is generally defined as the union between two individuals who come from different racial/ethnic backgrounds, such as and African American women and a white American male. InterracialRead MoreInterracial Relationships Sex and Marriage E ssay976 Words   |  4 Pages In the modern world today, there are still people that are bigots who view interracial relationships and marriage as undesirable. However, the view is contentious given that the law that allows interracial relationships and marriages was enacted in 1960. Before then, it was prohibited and against the law to have a relationship with someone from a different race let alone getting married to them. Basing this context from the film Jungle Fever that tries to describe a non-healthy relationship betweenRead MoreCauses of Friction in Interracial Marriages Essay1425 Words   |  6 PagesCauses of Friction in Interracial Marriages The United States has witnessed a considerable amount of social and cultural desegregation between African-Americans and Caucasians. However, despite years of desegregation, social and cultural differences still exist. One of these differences that still exists is in the institution of marriage. Americans have been and are continually moving slowly away from segregation. In the past forty years, a multitude of changes have transformed schools, jobs,Read More The Melting Pot: Interracial Marriages Essay1270 Words   |  6 Pages Interracial Marriages 2 The Melting Pot: Interracial Marriages To be or not to be? Once again this is the question. In the past, social scientist and society in general, categorized people involved in interracial romances as disturbed, or they labeled these relationships as acts of rebellion, or attempts to move up on the social ladder (Majete 2000, 1). Today this no longer seems to be the case. However, this can still be quite controversial. Part of the reason for this controversy begins withRead MoreInterracial Marriage Should Be Permitted Or Rejected1300 Words   |  6 PagesInterracial relationships rates have dramatically increased in the United States of America (Kalmijn 1993; Qian 1997). The mixing of cultures between whites and African Americans has considerably overcome its old barriers and is currently being witnessed throughout the country. According to Joyner and Kao 2005, dating outside one’s race has grown to be very common nowadays. In 1967, the case of Richard Loving and Mildred Jeter in the State of Virginia rose up cont roversies on whether interracial

Wednesday, May 6, 2020

Topics for Writing Essay Secrets That No One Else Knows About

Topics for Writing Essay Secrets That No One Else Knows About You can likewise do the essays offered in the very first section of each one of the tests in the Official Study Guide. Let's say you should purchase essay for college. Even though the essay questions change, the topic of the essays often stays the same. Among the various types of essay, there's a definition essay that could appear to be among the most simple assignments. You select the topic, write a great essay, submit it and fail to acquire the maximum grade. Recent argumentative essay topics that are related to society is going to do. The exact first step in writing an interesting expository essay is to opt for a wonderful topic. Our writers have written papers on unique topics, which means that your topic won't be a surprise in their opinion. Well, the list of good narrative topics may be helpful. however, it still does not address a number of the probable troubles. A topic sentence is a significant portion of your essay. An argumentative essay requires you to choose a topic and have a position on it. No matter the mission of the essay, make certain you're interested in your topic. Select an intriguing essay topic, and you're going to begin enjoying it. In order to assist you narrow down an ideal topic and title for your environmental essay, we've discussed some techniques that you could employ. New Questions About Topics for Writing Essay While an essay is a big project, there are a number of steps a student can take which will help break down the task into manageable pieces. By way of example, lets assume the aim of your essay is to compose an overview. The reach of the topic is among the most widespread problems for each and every student who starts writing an essay paper. To choose which subject you're likely to discuss, it's essential to see the complete collection of good persuasive speech topics from the specific area of study. The Dirty Facts on Topics for Writing Essay You may contin ue to keep your argumentative essays for your upcoming job portfolio in case they're highly graded. You will discover a lot of helpful information about copywriting, productivity, and freelancing. You may find that a lot of the topics can be adapted to suit almost any sort of writing assignment. This kind of an essay also assists in self-expression. You are unable to compose an essay if you don't experience a notion of what things to write about. To put it differently, just what purpose do you want to express in your essay. The very first step to writing an essay is to choose what type of essay to write. At our essay assistance, essays are always delivered in a brief moment. To put it differently, the essay should say how you intend to get ready for class. When it has to do with persuasive essay, it's also somewhat much like an argumentative essay. Persuasive essays share a good deal of resemblance with argumentative essays. What Is So Fascinating About Topics for Writing Essay? When it has to do with writing an argumentative essay, the most essential issue to do is to select a topic and an argument you can really get behind. The primary aim of topic choice for a proposal essay is to demonstrate the idea can be put into place in practice. You always intuitively understand as soon as an intriguing essay idea is in fact the very best idea for you. When you are requested to decide on a great topic for your argument, start with something you're familiarized with. If You Read Nothing Else Today, Read This Report on Topics for Writing Essay As a college student, you're predicted to compose premium quality essays. There are lots of subjects that students want to compose essays for. So, you won't need to consider over topics for high school anymore, we'll do that! There are several persuasive essay topics to pick from to finish your high school or college assignment. What You Need to Know About Topics for Writing Essay If you want more topics, below are some interesting compare and contrast essay topics. Even though it isn't an exhaustive range of all the different kinds of essays, it can incorporate a couple of the absolute most normal with different essay topics in each one. If you would like to study about various varieties of essays in detail, here's a comprehensive guide on types of essays with definitions and topics. Argumentative essay topics are so important since they are debatableand it's essential to at all times be critically contemplating the world around us. If you opt to compose an argumentative paper, you will require a notion of wha t the topics can be like. Writing an outline is particularly helpful once you are just about to compose a thorough academic paper. When you've got a completed outline, you'll have a step-by-step guide that it is possible to follow till you're done writing. Writing an outline is rather helpful if you're planning to compose a thorough academic paper. The option of compare and contrast essay topics isn't a simple task because you must clearly show your analytical skills. Normally, a structure of essay includes three principal sections, in other words, introduction, body, and conclusion. The ideal thing about Essay is you're able to use any language formal or informal. If it's necessary to compose your whole essay in 1 day, do your very best to give yourself breaks so you don't burn out.

Tuesday, May 5, 2020

Customer Relationship Management Information System

Question: Discuss about the Customer Relationship Management Information System. Answer: Introduction In any industry the CRM is important in managing the relationship with the customers so that the company can retain, acquire and convert the potential customers in to the loyal customers for the business organization. Therefore, while developing and implementing the CRM system in an organization it is important to determine the appropriateness and effectiveness of the system from the perspective of the company. The CRM must address the business requirements (Fui-Hoon Nah, Lee-Shang Lau and Kuang 2013). CRM System is a suite of pre-designed, prepared to implement, incorporated application modules that concentrates on improving and automating the client centric functionalities such asmarketing, supports, services etc of an organization and having the adaptability for planning and customizing progressively the conveyed usefulness of the CRM package. The following report contributes to the comprehensive implementation of CRM system at an organization, the 7 step SDLC process for the implementation of the CRM, the selected features of the CRM package, justification for the selection of those features. In addition to that, the associated project management, risk management and change management for implementation of the CRM at the organization. Mission of Peer Support" The mission of Peer Support is to provide a peer led and evidence based approach that can help in the enhancement of social, emotional and mental wellbeing of the students at the schools (Peersupport.edu.au, 2016). This will help the students to be informed and skilled so that they can contribute to the development of the community. Using the CRM systems it is possible to have a cost effective way to connect with the customers in order to get feedback about the services, further more using this system the company can improve the quality and services provided to the customer. Discussion on the SDLC steps in the implementation process While using the systematic approach for the implementation of a CRM system, there are mainly 7steps in the whole process. The main advantages of using this SDLC model is the required changes in the development of the system can be adopted at any phase of the SDLC. In case of the development and implementation of CRM system, the systematic approach is considered to carry out the existing function by using the new system (Liagkouras and Metaxiotis 2014). This new systems are also capable of carrying out newer functionalities required for the growth of the business. For the selected organization the seven steps in the SDLC of implementing a CRM solution is discussed in the following section. Systems investigation: In this step the CRM solution provider explored the issues in the existing information system as Peer Support provides training and educational to its clients, then with the existing information system, it was confronting issues with entering and managing the customer information (Basahel 2016). In addition to that, it also requires a website that can handle complex data entry operations. This was important to publish and inform its customers about the new courses. While using the existing system, they have to enter the same data twice. After this, the CRM solution provider conducts a feasibility study of the existing system at the organization. At the end of this phase the strategic plan for the whole project is developed. Analysis phase: In this step the team gathered different business requirements of Peer Support. After the analysis of the business requirements of the organization are finalized, the management determines whether to build a tailored CRM solution or a buy a CRM package (Fui-Hoon Nah, Lee-Shang Lau and Kuang 2013). Development phase: In this stage, the required database for the upcoming CRM application is prepared so that the time for integration can be minimized. The IT infrastructure for the CRM is also prepared. Testing phase: At this stage, the test cases for the CRM solution package are developed so that its efficiency can be measured (Basahel 2016). After this, the system testing is done to test the productivity of the developed system can be measured in the real world scenario at the Peer Support organization. Implementation stage: At this stage the, it is estimated that, the solution will be implemented at the Peer Smart. It is planed that the, the CRM will be integrated with the MYOB accounting package used at the organization (Corner and Hinton 2015). The implementation of the CRM package at the organization will be done using the Pilot conversion approach. The implementation of the CRM package will replace the manual Microsoft access database and excel spreadsheets (Liagkouras and Metaxiotis 2014). After the implementation of the CRM package, the data from the manual systems are imported to the new package. This phase also includes the training of the end users i.e. the employees of the Peer Support Maintenance stage: This phase includes development of the helpdesk for the users, so that end users can get help about any issues that they confront while operating the CRM. In addition to that, this also includes the development of an environment that will support the changes in the system. The central database used for maintaining the CRM data will help the employees at the business organization to update and view customer data (Corner and Hinton 2015). The available information will be helpful in gaining loyalty of the customers, better services and retention of the customers. In order to do this, the first and most important step is to identify the issues in the existing system. Again using the customers data the organization can divide the whole customer base in to different segments in order to provide services according to the different segments (Fui-Hoon Nah, Lee-Shang Lau and Kuang 2013). This segmentation of the customers will help the organization to drive customized sales or marketing campaigns by targeting different customer segments. Implementing the CRM in the organization, it will be able to improve its capabilities, and performance in the market. According to the authors Ali, Ishaya and Hassan (2015), the marketing and planning of the organization can be adopted according to the changes in the volatile and competitive market. The collective effort of the marketing department and the customer relationship management department is identified as the crucial factor for the better performance of the organization, in light of the fact that it helps in development of the casual ambiguity, making it troublesome for contenders in the market to decide the organizations competitive advantage that helps in improving the performance of the organization (Basahel 2016). Moreover, various reviews have likewise found that the marketing and planning activities of any organization have a positive impact on the organizations performance in the market. Features to consider for selecting the CRM package and justification While developing and implementing a CRM package in the organization it is important to determine the features of the package that meets the business requirements of the organization. Some of them are, Easier integration with the existing information system and external application: One of the most important features of any CRM package is the ease of integration with the existing information system. Whenever CRM system is implemented in the organization, then it is important to import all the organizational data that are collected and stored in the previously used manual information system. The simple the integration of the CRM with the other application is the more beneficial it is for the organization. In most of the cases the implementation of the CRM packages fails as it contains lots of functionalities but does not address the requirements of the organization. This in turn creates complexity for the users to use the package. Hence, as the complexity increase the adoption of the CRM package by the employees in the organization decreases (Ali, Ishaya and Hassan 2015). In addition to that, the ability to integrate with the third party applications is also a factor that contributes to the success of the CRM implementation. These third party applications are important to manage different kind of business operations that are important for achieving higher growth rate in the business. Remote accessibility: Another important feature while selecting a CRM package is the remote accessibility to the package. This will help the employees of the organization to enter the customer related data (Josiassen, Assaf and Cvelbar 2014). This will help the employees of the organization to complete their responsibilities on the go. In this way the time to process the data will be minimized for the organization. Most CRM packages help the organizations to deal with the different business opportunities in market. Be that as it may, when it comes time to produce a quote or take the request, such CRM packages compel the organization to utilize a totally divergent request passage, or Accounting/ERP, framework. With the newly implemented CRM package, this procedure will be completely automated so that employees of the organization can without much of a stretch get to all the discount related data and customer specific pricing strategies that normally live in the Accounting/ CRM framework (Basahel 2016). Creating a quote, or taking a request, is as simple as clicking a button. Business people even have constant visibility into stock levels, with the goal that they can set client desires for stock levels and deliver the products on time without delay. Project management activities in implementing CRM The project of implementing a CRM package at Peer Support requires application of several types of knowledge, skills, techniques and tool for attaining success and getting the desired amount of throughput after the completion of the project. CRM is achieved within the project management plan by finding the consumers purchasing habits as well as preferences. It provides the groups in order to market as well as increase the sales (Josiassen, Assaf and Cvelbar 2014). It also improves in the customer service as well as marketing. Therefore, the CRM system increases the sales of the organization by better timing of the historic trends of organization, identification of requirements of customers as well as identification of customers profitable areas. The impact of the CRM systems generally depends on the utilization of the standard customer information advancements alongside the systems of relationship promoting gaining the business objectives for the concerned business organization. The CRM systems enable the PeerSupport to predict the trend in the market so that the company can perform better in the market. This things are measured as the part of the strategic plan of the business that are generally projected for the organization to acquire and retain the potential as well as existing customers in the market. Furthermore, it also helps in offering business opportunities and better understanding about the requirements of both parties (Ali, Ishaya and Hassan 2015). With use of CRM system in project management, the customers are invited through use of customer portal in order to participate into the key projects. Within the organization, the CRM system helps to view as well as response to the support enquiries and check for the un paid invoices. The project team members those are involved in the plan are able to gain trust of the customers and result in progress of projects (Josiassen, Assaf and Cvelbar 2014). Customer service software is able to manage the outcomes of project successfully. With use of CRM, project management software, the customer support respond becomes faster as well as there is an increase in close rate of requests. In the service provider organization, it is critical to track the customer lifecycle and keep them up-to-date with the project status reports as well as deliverables. The order request of client, history related to sales as well as contact and personal information are involved in the CRM system (Corner and Hinton 2015). The data as well as information such as budget related information, the project manager involved with the projects keeps timeline within the project management system that are accessible. There are some strategic benefits of connecting the CRM with the project management such as help in managing the consumer lifecycle within single system and help to divide the team collaborate on deliverables, budgets and reports. It also connects with feedback of customers as well as provides entire return of investment for purchase of products and services (Ali, Ishaya and Hassan 2015). Finally, it is concluded that CRM uses to manage the customer interactions and improve the relat ionships with customers in customer retention. Risk management In this particular CRM implementation project, there are several risks that can affect the success of this project. Some of them are, issues in end user acceptance after the launch and implementation of the CRM at the organization, complex deployment process of the developed package, and change in the scope of the project and most importantly the performance issues after the implementation of the system (Basahel 2016). Some other CRM implementation project risks are invalid assumptions on the project, removal of project planning, delay in conversion of data, failure in user adoption problems and mission of sponsorship. It is observed that 60% of CRM implementation projects results into failure. These failure rates decrease business confidence, bringing about further deferrals in the more extensive adoption of CRM (Josiassen, Assaf and Cvelbar 2014). In any case, while several researchers feel that these client centered projects fails due to the technology or innovation, it has been found that CRM project failures mainly occurs due to the absence of management and an absence of business process definition amid execution, among different other factors. Some of these factors are discussed below and the ways to mitigate those risks are also discussed. Wrong strategy: Technology driven CRM projects are in most of the cases are started with wrong reasons. Some of these key undertakings are started absolutely to execute new technologies in the organization without ensuring that the innovation supports the particular business case (Basahel 2016). In the event that CRM is viewed as an IT project and not a business activity utilizing latest innovation/technology, then the organization would not be able to drive the changes in its own business operations. The way to mitigate this risks are, the top level management of the organization have to understand that, CRM can just "automate the business operations, not define them (Steel, Dubelaar and Ewing 2013). Accordingly, the implementation strategy will be developed in such a way that, the project can support the business case strongly. Risks related to the employees: Changes to existing work practices can make stress and instability in the work environment. Use of the new CRM package in the organization may prompt to the substitution of old information systems, procedures and individuals. Above mentioned vulnerabilities can make dread and prompt to resistance or an absence of assurance amid key activities of the project (Ali, Ishaya and Hassan 2015). It is basic to obviously address individuals issues and have a steering committee set up to oversee variables which are to a great extent outside of this project deliverables. In multicultural organizations, an absence of managing different cultures can likewise bring about an absence of confidence, high attrition and poor motivation of the employees. In order to avoid this risk it is important for the leaders of the organization to convey the benefits of the newly implemented system for completing different business operations (Corner and Hinton 2015). Furthermore, training must be provided to the employees to motivate them to use the new system. Risks in selection of the vendors: This kind of risk can occur in the CRM projects due to over-customization of the CRM solution by the vendor (Basahel 2016). Contracting and collaborating with a new inexperienced, unstructured system developer who does not have the essential business and system integration experience can be vulnerable in the implementation of the CRM projects. In order to mitigate these risks there must be an exhaustive evaluation of different CRM vendors before settling on a choice for the implementation of the system at the organization. The adaptability, its impact on the organization, upgradeability and maintenance cost are the key factors to be considered in the selection of CRM vendor(Keramati et al., 2013). Organizational readiness: PeerSmart must be prepared with the quality information that is going to be inserted into the newly implemented system and to collect the latest customer information adequately. The framework results might be in the same class as the information that is stacked and gathered (Ali, Ishaya and Hassan 2015). The information is the most important entity in the business. The business operations are then implemented according to the new business rules which should be defined clearly (Josiassen, Assaf and Cvelbar 2014). Change management Change management is frequently characterized as a crucial factor in determining the success and failure of the CRM projects. While most of the researchers conclude that, managers of most of the organizations are confused about implementing an appropriate change management as a component of the CRM implementation project (Basahel 2016). CRM implementation projects are intended to make the whole organization client centric and implementation of these new systems in the organization requires systemic change throughout the organization. In order to motivate the employees of the organization to utilize the newly implemented CRM system at the organization, it is important for managers to encourage the employees to use the new system by any means (Corner and Hinton 2015). The managers of the organization can consider educating and (by providing training to the employees) and providing incentives for the adoption of the new system and completing their roles and responsibilities using it. In the change management process leaders or the managers of the organization have to communicate with the employees about the benefits of the new system, the way this solution can affect the professional life of the employees. Another important component in the change management process is the communication plan after the implementation of the CRM in the organization (Josiassen, Assaf and Cvelbar 2014). As the new system will ask for change in the different business operations (that will be completed using the new system) that are completed manually by different individuals previously, therefore it is important to change the organizational culture to fit in the new scenario. The new business procedures may require marketing and sales division of the organization to cooperate more intently and in various courses than previously (Basahel 2016). Generally, the marketing division has of the organization concentrates on longer-term planning, for example, the consequences of a product campaign or accomplishment in conveying a volume of prospects to the sales department of the organization (Corner and Hinton 2015). Interestingly, the sales department of the organization has short term objectives, frequently making performance report on monthly basis. After the implementation of the CRM package , sales department of the organization need to concentrate on the developing long term plans and relations that includes more amount of marketing, while advertising must work all the more intimately with deals so as to better gage promoting adequacy (Ali, Ishaya and Hassan 2015). As a result, the marketing and sales departments of the organization must align their objectives in order to improve the performance in the market. Each of the organization is consisted of different culture, which is shaped by the management teams. Implementation of change management program starts with the communication plan as well as approach to respond to resist in changes (Josiassen, Assaf and Cvelbar 2014). Communication plan helps to interact with the customers and help in preparing of staffs to erode to change resistance. Use of CRM system in change management makes the business processes a time consuming. Conclusion From the entire report, it is concluded that the CRM system helps enhancement of satisfaction level of the customers, increase their value, cost reduction as well as improve in project profitability. The project team members those are involved in the plan are able to gain trust of the customers and result in progress of projects. Customer service software is able to manage the outcomes of project successfully. A web based CRM solution for the organization helps in faster customer feedback as well as the business process becomes time consuming. In the risk management plan, with use of CRM system some risks are identified such as project plan delay, budget issues, improper project plan and issues in user adoption failure. In change management, the organization consists of various culture and business processes, therefore the organization should utilize the newly implemented CRM system and it is required for managers encourage the employees to use the new system. Different departments of organization must align their objectives in order to improve the performance in the market. A proper CRM vendor is required for the organization to mitigate the identified risks so that the organization can use of better CRM system so that they can interact with customers properly and successfully. 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